dewascore Privacy Policy

This page describes what we collect when you use dewascore and how we keep that data protected. We collect personal information (name, email, phone, address, date of birth) during account signup and verification. We use this data only for account management, payment processing, fraud prevention, and legal compliance. We do not sell or lease your information to third parties.

Our servers process your account balance, betting history, deposit records, and withdrawal requests. Some of our infrastructure may sit outside your jurisdiction — we encrypt all data in transit and at rest. We keep your login credentials (username, password) hashed and never store them in plain text. If you reset your password, we send a secure link to your registered email address.

Our privacy practices comply with applicable data protection laws in our jurisdiction and the jurisdictions where we operate. We respect your rights to access, correct, and delete your personal data where permitted by law.

What Data We Collect on dewascore

When you create an account on dewascore, we collect:

• Identity information: Full name, date of birth, government-issued ID number (from photo upload during KYC verification).
• Contact information: Email address, phone number, residential address.
• Account credentials: Username and password (hashed and encrypted).
• Payment information: Bank account details or e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account references), processed through secure payment gateways.
• Gameplay and betting data: Your account balance, bet history, game results, withdrawal requests, and timestamps.
• Device and access logs: IP address, device type (Android APK or iOS browser), login times, and browser information.

We collect this data directly from you during signup and account verification. We also collect data automatically when you use our mobile app or browser — this includes your interaction patterns, feature usage, and error logs to improve our service.

How We Use Your Data on dewascore

We use your personal data for:

• Account management: Verifying your identity (KYC), managing your login, processing password resets, and maintaining your account balance and transaction history.
• Payment processing: Processing deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment and confirming withdrawals to your chosen payment method.
• Fraud prevention: Detecting suspicious activity, unauthorized logins, and potential money-laundering patterns. We may block withdrawals or request re-verification if we detect anomalies.
• Legal compliance: Meeting anti-money-laundering (AML) obligations, tax reporting, and responding to law enforcement requests in our jurisdiction.
• Customer support: Responding to your inquiries about account status, withdrawals, game results, or technical issues.
• Service improvement: Analyzing usage patterns to optimize our mobile app, improve game loading times, and enhance user experience.

Third-Party Processors on dewascore

We work with third-party service providers who process your data on our behalf:

• Payment gateways: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet process your deposits and withdrawals. Each provider has its own privacy policy governing how they handle your payment details.
• Cloud infrastructure: We may host data on cloud servers (e.g., Amazon Web Services, Google Cloud, or local data centres). These providers are bound by data-processing agreements and must encrypt your data.
• Identity verification services: During KYC verification, we may use automated services to validate your government ID. These services do not store your data permanently.
• Customer support platforms: We use support ticket systems to log your inquiries. These systems are encrypted and access-restricted to our support team.

All third-party processors sign data-processing agreements with us. They may not use your data for their own purposes and must follow our security standards.

Cookies and Tracking on dewascore

We use cookies and similar technologies on dewascore to:

• Session management: Keep you logged in across pages on our mobile app and browser. These cookies expire when you log out or close your browser.
• Security: Detect and prevent unauthorized access. We may place security cookies that track your login patterns.
• Analytics: Count page views, measure feature usage, and identify technical issues. We use this data to improve our app performance.

You can disable non-essential cookies in your browser settings. However, disabling session cookies will log you out of your account. Our Android APK may store local data (app preferences, cache) on your device — you can clear this data through your phone's app-management settings.

Data Retention and Deletion on dewascore

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations (typically seven years for financial records).

If you close your account, we keep your personal information encrypted and inaccessible for the retention period required by law. After that period, we delete your data from our active systems. However, we may retain anonymized data for statistical and fraud-prevention purposes.

Security Measures on dewascore

We protect your data through industry-standard security practices:

• Encryption: All data in transit uses TLS/SSL encryption. Data at rest is encrypted using AES-256 or equivalent.
• Access control: Our team members access your data only when necessary for their job function. We use role-based access controls.
• Password security: We never store your password in plain text. We hash passwords using bcrypt or similar algorithms.
• Two-factor authentication: We support optional two-factor authentication (2FA) on your dewascore account for added security.
• Regular audits: We conduct periodic security audits and penetration tests to identify and fix vulnerabilities.

While we implement strong security measures, no online service is completely secure. If you suspect unauthorized access to your account, change your password immediately and contact our support team.

Regional Data and Jurisdiction on dewascore

We serve players in Indonesia (Jakarta, Surabaya, Bandung, Medan) and other supported jurisdictions. Our primary data centre may be located outside your region. We comply with applicable data protection laws in each jurisdiction where we operate.

If you are located in a jurisdiction with specific data protection requirements, we will comply with those requirements for your personal data. If we cannot comply with local law, we will not offer our services in that jurisdiction.

Policy Updates and Contact on dewascore

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of dewascore after an update constitutes your acceptance of the revised policy.

If you have questions about how we handle your data, how we use your information, or how to exercise your privacy rights on dewascore, contact our support team through the help menu in your account. We respond to data requests within the timeframe required by applicable law in our jurisdiction.

Summary: Your Privacy on dewascore

We collect your personal information to operate your account, process your deposits and withdrawals, prevent fraud, and comply with legal obligations. We encrypt your data, do not sell it to third parties, and keep it accessible only to employees and service providers who need it for their work.

Your data may be stored on servers outside your jurisdiction, but we apply the same encryption and security standards everywhere. You have rights to access, correct, and delete your personal data where permitted by law.

Our privacy practices on dewascore are designed to be transparent and straightforward. We use plain language in our communications, we keep security strong, and we respond promptly to your privacy requests. Our services are available only where local law permits — we comply with the regulations of each jurisdiction where we operate.